Terms & Conditions

PASSPORTS AND VISAS

Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. US Passports are required to be valid for at least 6 months after the date of travel. Visit the US State Department’s International Travel Information for Egypt for more information. Non-US citizens should check with the respective consulate of the country to be visited for current entry requirements.

PRICES

Prices are per person based upon shared twin room occupancy. All prices are based on current exchange rates and until final payment are subject to change without notice. If the US Dollar devalues by 5 or more, Egypt Solar Eclipse Tours reserves the right to increase prices accordingly. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food other than the table d’hote menu, passport and visa fees, insurance, and foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at time of publication however in case of human or computer error, Egypt Solar Eclipse Tours reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided Egypt Solar Eclipse Tours receives a written cancellation within five days of the price increase notification.

PAYMENT & CANCELLATION

Deposit: A non-refundable deposit is due at the time of reservation. Deposit amount is based on package and will be advised at time of quotation.

Full Payment

Due 60 days prior except as follows: Some tours require payment 90 – 120 days prior to trip date. Final payment date will be advised at time of quotation and will be displayed on each invoice.

Late Payments

If there is any outstanding balance by the Final Payment Due date listed on your invoice, all travel services will be subject to automatic cancellation. A service reinstatement fee of $50 will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.

Last Minute booking

For bookings within 30 days of departure, full payment will be due within 24 hours of confirmation of services and all applicable cancellation penalties will apply.

Form of Payment

We accept Visa or MasterCard online only. Third-party credit cards are not acceptable.

Cancellation Policy

Once payment has been made on a reservation, cancellations will only be accepted in writing. Email cancellations to our Email and please including reservation number, full name(s) of passenger(s) and date of travel. Cancellation terms will be applied based on the date that the written cancellation is received.

Changes and modifications

Changes or modifications to an existing reservation, whatever the cause, will incur a $50 per person fee, plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.

Reservations & Accommodations

Hotel Accommodations: All rooms are standard twin-bedded (two single beds) rooms with private facilities, unless you have specifically requested and paid for an upgraded room category. Triple rooms typically consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person. A fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Special requests such as bed types, smoking preference and connecting rooms are not guaranteed and are subject to availability at time of check in.

Although available at most 4 and 5 star hotels, use of air-conditioning abroad differs greatly from the United States. Many hotels were built before central air-conditioning was introduced. Air-conditioning may be shut down at night and from the end until the start of the summer months. All hotel rates are based on Egypt Solar Eclipse tours’s agreements with its suppliers and are not negotiable. Hotel check-in time is generally not before 3:00 p.m. and check-out time is prior to noon. If a day room is included in the itinerary, check-out will normally be 6:00 p.m. We reserve the right to make substitutions with hotels of equal standards. There will be no refunds for any difference in the cost of those accommodations.

Hotel & Cruise Profiles

Egypt Solar Eclipse tours’s hotel and cruise ship profiles are based upon information provided to Egypt Solar Eclipse Tours by hotel and cruise ship partners and their representatives, including images and descriptions of individual properties. Star-ratings may differ from country to country. Egypt Solar Eclipse Tours does its best to maintain current information, however is not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties.

Meal Programs

As specified in each itinerary. Meals are based on the hotels or restaurant’s buffet or set menu. In general, beverages are not included, unless specifically stated. Although Egypt Solar Eclipse Tours cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 72 hours prior to departure to our email.

Transfers

Transfers are provided as indicated for each tour by car, minibus, or motor coach If you purchase a land-only tour, or if you deviate from the arrival and/or departure dates as stated in the itinerary, you will have the option to add transfer services to your reservation. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in order to compensate for minor delays., for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay, immigration and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements such as a taxi.

Transfer costs are not refundable, and any additional expenses will be your responsibility. The cost of a transfer is more expensive than hiring a taxi, as a Egypt Solar Eclipse Tours transfer typically includes round trip service, or dead-leg, hotel or pier only to pick you up and necessarily loses a one-way fare. Often the places of call (seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Egypt Solar Eclipse Tours transfer drivers, while not employees of Egypt Solar Eclipse Tours, are reliable and work year-round for Egypt Solar Eclipse Tours. They ensure that you receive a full welcome service, transfer you to the correct location and are prepared to answer your questions along your ride.

Sightseeing & Itinerary

Will be operated by motor-vehicle, its size dictated by the number of participants. Egypt Solar Eclipse Tours have been designed to accommodate individuals as well as groups. The number of participants may vary during the tour, as Egypt Solar Eclipse Tours accommodates travelers arriving on different days of the week. Times listed in itineraries are approximate and meant only as guidelines. Some itineraries may have early morning start times for sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled cruises, and package components. Arriving late may be considered a “no-show”, in which case you will not be eligible for refund for the unused service(s).

We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your own companions. Services, however, will remain constant no matter the number of tour participants. Egypt Solar Eclipse Tours imposes mandatory coach seat rotation with no exception.

Persons requiring any assistance or who have any form of disability should refer to the section titled “Travelers with Disabilities”. On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour, locations visited and/or hotels.

Therefore, we reserve the right to adjust the sequence and/or substitute any hotels with others of similar category. In such cases there will be no cost adjustment. National monuments and tourist sites regularly undergo renovations, which can obscure the monument’s view. No tour will be canceled due to renovations; however Egypt Solar Eclipse Tours will decide based on the conditions whether to amend an itinerary.

Egypt Solar Eclipse Tours itineraries may contain suggestions for activities for your leisure time. These suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Egypt Solar Eclipse Tours is not responsible for any activities not expressly included in its programs.

Optional Sightseeing Tours

A limited number of optional sightseeing tours are available for purchase at any time until the final payment due date. Those associated with escorted and guided programs will be available for purchase locally based upon availability. Some optional tours require a minimum number of participants and may not be operated. In such cases, the tour company will attempt to notify you locally, and you will receive a full refund upon your return home. Optional tours may be conducted in more than one language. Optional tours are subject to standard cancellation terms including being fully non-refundable once a trip has commenced.

Rail

Once full payment is received, Egypt Solar Eclipse Tours will train times, rail tickets will be issued and are fully non-refundable. Except where requested in writing prior to final payment, rail tickets will typically be reserved for departures between 9 am and 12 noon, subject to availability. For passengers traveling independently, requests for alternative times will be considered but are strictly subject to availability. Passengers traveling with a group may not request alternative train times. Once issued, rail tickets are valid for the dates and times specified.

Some exchanges must be done locally at the station due to fare restrictions. Changes may be subject to local charges, fees, and fare increases. Once the booked train has departed, changes are no longer possible, nor can amendments be completed on board the train. Egypt Solar Eclipse Tours does not control seat assignments which are entirely at the discretion of the rail companies. Once rail tickets are issued, they are fully non-refundable and non-changeable.

Non-Operation of Escorted Tour

Escorted tour packages are based upon a minimum number of participants. Cancellation of any tour for lack of participation will be advised at least 30 days prior to the tour’s departure, and all money will be refunded. Egypt Solar Eclipse Tours will not be held responsible for any costs relating to the issuance and/or cancellation of visa fees. Voluntary cancellations due to political instability, acts of terrorism, government intervention or US State Department warning will be subject to the above fees, provided the program is deemed by Egypt Solar Eclipse Tours able to continue. Should Egypt Solar Eclipse Tours elect to cancel a departure for any of these reasons, every effort will be made to obtain refunds from suppliers, however no guarantees can be provided on their behalf.

Group Harmony

To ensure the desired group synergy, Egypt Solar Eclipse Tours reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group. All expenses to do so will be borne by the passenger.

Cabin Assignment (River Cruises)

Depending upon the vessel, cabin numbers may be assigned at the time of reservation. Assignments are subject to change. We also reserve the right to amend cabin assignments onboard without prior notification. Special seating requests will be accepted by the maître d’hotel on sailing day. Shore excursions which are not included in the cruise package may only be purchased aboard the ship unless an optional tour package is available for advance purchase.

Ship & Itinerary Changes

Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded. Egypt Solar Eclipse Tours takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of visa fees.

HEALTH REQUIREMENTS

Check with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Required inoculations, if any, must be recorded by client’s health practitioner on a valid vaccination certificate which the client must carry for proof of inoculation where required. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. Any person who arrives to the destination ill with apparent fever or becomes ill during the tour, will be removed from the group and directed to a local medical facility for diagnosis. Only upon clearance by an accredited medical facility will that individual be allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary, will necessarily be borne by the passenger.

TRAVELERS WITH DISABILITIES

In order to fully enjoy your Egypt Solar Eclipse Tours tour, we recommend that you book a trip that is suitable to your physical capabilities. Tour participants requiring any form of assistance are required to notify Egypt Solar Eclipse Tours in writing prior to reservation for review and our agreement. Additionally the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain.

Clients with special needs may be better served independently. Egypt Solar Eclipse Tours can suggest touring options based upon specific requirements. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times. Passengers may not interfere actively or passively with the successful operation of the tour, including but not limited to emergency situations.

Wheelchairs & Walkers

Hotels and cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches. You may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise Egypt Solar Eclipse Tours of their accessibility requirements prior to booking in order for Egypt Solar Eclipse Tours to determine if reasonable accommodations are available. Egypt Solar Eclipse Tours and its agents will endeavor to accommodate special access needs, however may not be held responsible in the event that we are unable to do so.

Service Animals:

Unfortunately, service animals cannot be accommodated on international escorted tours.

CUSTOMER SERVICE

All customer service issues must be submitted in writing to info@Egypt Solar Eclipseegypttours.com within 30 days following your return. Requests for refund of undelivered services must be accompanied by payment receipt(s) and local documentation. There will be no refunds for unused package tour services or features, including missed transfers due to  unused meals, missed sightseeing tours, unused entrance fees, and accommodations. delays for any reason are not the responsibility of Egypt Solar Eclipse Tours.Complaints regarding a hotel’s standards or amenities should be addressed directly with the hotel’s management.

Refunds are not normally considered by hotels if they were not given an opportunity to address those complaints locally. Processing of refund requests will take up to eight weeks from the date Egypt Solar Eclipse Tours receives relevant documents. Refunds are processed to the credit card(s) originally used for payment. These terms may not be changed by anyone other than an authorized representative of Egypt Solar Eclipse Tours and must be documented in writing. Egypt Solar Eclipse Tours is not obligated to guarantee promises (written or verbal) made by local hotel staff, tour guides, or any other persons not under direct employ of Egypt Solar Eclipse Tours.

RELEASE FROM LIABILITY

Egypt Solar Eclipse Tours, its owners, directors, officers, employees and affiliates, (collectively “Egypt Solar Eclipse Tours”) does not own or operate any entity which is to or does provide goods or services for its trips including, for example, ownership or control over hotels or other lodging facilities, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Egypt Solar Eclipse Tours is not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party.

Without limitation, Egypt Solar Eclipse Tours is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of \means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics ,or the threat thereof or for any other cause beyond the direct control of Egypt Solar Eclipse Tours.

PHOTOGRAPHIC RELEASE

Egypt Solar Eclipse Tours may take photographs or video of its trips and trip participants. Participant grants Egypt Solar Eclipse Tours permission to do so and for it to use same for promotional or commercial use without payment of any compensation to participant.

CUSTOM GROUPS

These Terms & Conditions apply except were modified in the Group Proposal and/or Group Confirmation.